Package travel information

Who organises your holiday

Each Tour on this site is a package organised by the licensed local Supplier named on the Tour page, together with its licence number. Groundlevel Tours acts as the travel agency that sells the package.

The Organiser is fully responsible for the performance of all travel services included in the package and holds the protection required by the law of its country to refund your payments and, where transport is included, to ensure your repatriation in the event of insolvency.

Your key rights

Before you book you receive the standard information form and all essential information about the package. You can transfer the package to another person on reasonable notice, and you can terminate the contract before the start of the package subject to the cancellation terms shown in your quote.

The full standard information form for your package is included with every quote. This page is being finalised with our legal advisers.